Pricing
- Reliable & Experienced
- Prompt Response
- Satisfaction Guaranteed
- Reliable & Experienced
- Prompt Response
- Satisfaction Guaranteed
Clear and Honest Pricing for HVAC and Plumbing Services
At Parthenon Plumbing, Heating, & AC Repair, we believe in providing clear, upfront pricing so you can make informed decisions about your home or business’s HVAC and plumbing needs. Our straightforward pricing structure ensures that you’ll never encounter hidden fees, and you’ll always receive professional service at an agreed upon price. Below, you’ll find detailed information about our Dispatch & Diagnostic (D&D) fees, special applications, and how to save more with our exclusive Parthenon Partners Club.
Residential Dispatch & Diagnostic Fees
We’re committed to providing honest and reliable services for our residential customers. Here’s our pricing structure for dispatch and diagnostic (D&D) fees based on the type of service, timing, and membership status:
Customer Type | Monday – Friday | SATURDAY | Sundays & Evenings |
|---|---|---|---|
Non-Partner | $0
| $0 Plumbing / $60 HVAC
| $200
|
Parthenon Partner
| $0
| $0 Plumbing / $48 HVAC
| $160 |
Key Points for Residential Customers:
- Same-Day Service: Same-day service requests must be received by 3:30 p.m. to qualify for rates listed above (Monday-Saturday). Requests after this time will incur evening rates.
- Scheduling Availability: Appointments for tune-ups, inspections, estimates, and installations are available Monday through Friday only.
- Non-Waivable Fees: D&D fees are not waived, even if work is approved and performed onsite.
- Holidays: On select holidays, Parthenon D&D fees are $300 for non-partner and $240 for partners.
- Weather Considerations: An inclement weather fee applies during hazardous driving conditions to ensure the safety of our team and prompt service delivery.
Commercial Dispatch & Diagnostic Fees
Customer Type | Standard Fee (Mon-Sat) | Evenings, Weekends & Holidays |
|---|---|---|
Non-Partner | $200
| $300
|
Parthenon Partner
| $160
| $240
|
Key Points for Commercial Customers:
- Non-Waivable Fees: D&D fees for commercial services are not waived, regardless of whether work is approved onsite.
- Comprehensive Expertise: We specialize in handling complex systems, including geothermal units, water source heat pumps (WSHP), and wine coolers, ensuring your business remains operational and efficient.
Special Applications
Certain systems require specialized expertise and diagnostic approaches. These include:
- Geothermal Units: Advanced technology for sustainable heating and cooling.
- Water Source Heat Pumps (WSHP): Efficient solutions for commercial and residential applications.
- Wine Coolers: Precise temperature and humidity controls to protect your investments.
Parthenon Partner Program
Benefits of Being a Partner:
- Two HVAC Maintenance Inspections & 1 Whole-Home Plumbing Inspection
- Exclusive Service Discounts: Receive 20% off repairs and 10% off new equipment installations.
- Priority Scheduling: Move to the top of our service queue for faster responses during peak times.
- Discounted D&D Fees: Partners enjoy reduced D&D fees for both residential and commercial services.
- 20% Off Online Filter Orders: Save on air filters delivered right to your door—making routine maintenance even easier.
- Automated Billing: Simplify your payments with convenient, automated billing options.
How to Join:
Becoming a Parthenon Partner is easy. Simply sign up for our affordable monthly membership plan for just $20 per month per household—covering all HVAC units in your home—and begin enjoying exclusive savings and perks immediately. Contact us to learn more, or enroll online today.
Frequently Asked Questions
What is a Dispatch & Diagnostic Fee?
Are D&D Fees Refundable if I Approve the Repair?
- For residential customers, there are no D&D fees Monday through Friday. There are no D&D fees on Saturdays for plumbing jobs. The residential D&D fees in place are not eligible for waivers.
- For commercial customers, D&D fees are not eligible for waivers, reflecting the complexity of commercial systems and service demands.
How Can I Schedule Same-Day Service?
To qualify for same-day service, requests must be submitted by 3:30 p.m., Monday through Saturday. Service requests received after this time will be subject to evening rates.
What Are the Benefits of the Parthenon Partner Program?
The Partner Program offers reduced D&D fees, discounts on repairs and installations, priority scheduling, automated billing, 2 seasonal HVAC tune-ups, and 1 annual plumbing inspection, making it an affordable and convenient way to maintain your systems.
Why Choose Parthenon Plumbing, Heating, & AC Repair?
- Honesty & Integrity: You’ll always know what to expect, with no hidden fees or surprises.
- Expert Technicians: Our team is trained to handle a wide range of systems, including specialized applications.
- Customer-First Approach: We work around your schedule and needs to deliver the best possible experience.
Ready to Schedule Your Service?
- Call Us: Reach our team at 615-298-2995 to schedule your appointment.
- Contact Us Online: Use our simple online form to book your service or learn more about our Partner Program.
