Pricing

Clear and Honest Pricing for HVAC and Plumbing Services

At Parthenon Plumbing, Heating, & AC Repair, we believe in providing clear, upfront pricing so you can make informed decisions about your home or business’s HVAC and plumbing needs. Our straightforward pricing structure ensures that you’ll never encounter hidden fees, and you’ll always receive professional service at an agreed upon price. Below, you’ll find detailed information about our Dispatch Fees, special applications, and how to save more with our exclusive Parthenon Partners Club.

Residential Dispatch Fees

We’re committed to providing honest and reliable services for our residential customers. Here’s our pricing structure for dispatch fees based on the type of service, timing, and membership status:

Customer Type	Monday – Friday	SATURDAY	Sundays & Evenings
Non-Partner	$0	$0 Plumbing / $60 HVAC	$200
Parthenon Partner	$0	$0 Plumbing / $48 HVAC	$160

Key Points for Residential Customers:

Same-Day Service: Same-day service requests must be received by 3:30 p.m. to qualify for rates listed above (Monday-Saturday). Requests after this time will incur evening rates.
Scheduling Availability: Appointments for tune-ups, inspections, estimates, and installations are available Monday through Friday only.
Non-Waivable Fees: Dispatch fees above $0 are not waived, even if work is approved and performed onsite.
Holidays: On select holidays, Parthenon dispatch fees are $300 for non-Partners and $240 for Partners.
Weather Considerations: An inclement weather fee of $150 (or $120 for Partners) applies during hazardous driving conditions to ensure the safety of our team and prompt service delivery.
Other Considerations: Other factors such as specialty equipment, or jobs requiring over the normal allotted time for diagnostics, may incur an extended diagnosis fee of $199 (or $159 for Partners).

Commercial Dispatch Fees

For our commercial clients, we offer specialized services tailored to the unique demands of businesses. Our pricing structure reflects the complexity and urgency often required for commercial applications:

Customer Type	Standard Fee (Mon-Sat)	Evenings, Weekends & Holidays
Non-Partner	$200	$300
Parthenon Partner	$160	$240

Key Points for Commercial Customers:

Special Applications

Certain systems require specialized expertise and diagnostic approaches. These include but are not limited to:

Geothermal Units: Advanced technology for sustainable heating and cooling.
Water Source Heat Pumps (WSHP): Efficient solutions for commercial and residential applications.
Wine Coolers: Precise temperature and humidity controls to protect your investments.
Mini-Splits: Flexible, energy-efficient comfort for individual rooms and living spaces.
Tankless Water Heaters: On-demand hot water with improved efficiency and space-saving design.
Water Treatment Systems:Whole-home solutions that improve water quality and protect plumbing.

Our team has the training and experience to service these systems with the highest level of professionalism.

The Parthenon Partners Club

Join the Parthenon Partners Club and unlock exclusive savings, priority service, and peace of mind for your HVAC and plumbing needs. Becoming a Partner is the most cost-effective way to maintain your home or business systems while enjoying unparalleled benefits.

Benefits of Joining the Club:

Two HVAC Maintenance Inspections & One Whole-Home Plumbing Inspection - Every Year!
Exclusive Service Discounts: Receive 20% off repairs and 10% off new equipment installations.
Priority Scheduling: Move to the top of our service queue for faster responses during peak times.
Discounted Dispatch Fees: Partners enjoy reduced dispatch fees for specialty services and considerations.
20% Off Online Filter Orders: Save on air filters delivered right to your door—making routine maintenance even easier.
Automated Billing: Simplify your payments with convenient, automated billing options.

How to Join:

Becoming a Parthenon Partner is easy. Join the Club for just $20 per month per household—covering all HVAC units in your home—and begin enjoying exclusive savings and perks immediately. Contact us to learn more, or join online today.

Frequently Asked Questions

Here are answers to some common questions about our pricing and services:

What is a Dispatch Fee?

A dispatch fee is the associated cost it takes for Parthenon to send a technician and a stocked service vehicle to your home, which Parthenon offers as complimentary during normal business hours.

This complimentary dispatch fee is only for traditional residences such as single-family homes, duplexes and townhomes.

Condos and apartments, plus other residences with HVAC systems on the roof, may be subject to dispatch fees of $199 (or $159 for Partners).

Are There Any "Hidden Fees" after the Tech Arrives?

No hidden fees. At Parthenon, we believe homeowners deserve clear communication and upfront pricing from start to finish.

When your technician arrives, they’ll first confirm their understanding of the issue with you and begin the diagnostic process.

If it’s a simple fix, there will be a minimum charge for resolving your issue. If there are parts that need to be repaired or replaced, the technician will explain what they found and walk you through the recommended solutions and pricing options.

For specialty systems such as mini-splits, geothermal systems, and wine coolers—or in situations where more extensive testing is needed to properly identify the issue—an extended diagnostic fee of $199 ($159 for Parthenon Partners) may apply.

How Can I get the best pricing?

The best way to save on plumbing and HVAC service is by joining the Parthenon Partners Club.

Members receive proactive maintenance, priority scheduling, and exclusive discounts designed to help prevent costly breakdowns and reduce repair expenses over time. Benefits include:

• Two annual HVAC tune-ups per system (valued at $300 per unit)
• A yearly whole-home plumbing inspection (valued at $249)
• 20% off discounts on repairs and 10% off system replacements
• Priority scheduling
• Reduced or waived diagnostic fees

Plans start at just $20/month and cover all HVAC units in the home. Or for only $5 more per month, you can upgrade all the thermostats in your house to the Athena Smart Thermostat.

Are Dispatch fees Refundable if I Approve the Repair?

For residential customers, dispatch fees are complimentary by design, however when the diagnostics extend outside of the normal scope, or if the service request is on specialty equipment, the associated dispatch fees are not eligible to be waived.
For commercial customers, disptach fees are not eligible for waivers, reflecting the complexity of commercial systems and service demands.

How Can I Schedule Same-Day Service?

To qualify for same-day service, requests must be submitted by 3:30 p.m., Monday through Saturday. Service requests received after this time will be subject to evening rates. Same-day service is based on availability.

Why Choose Parthenon Plumbing, Heating, & AC Repair?

At Parthenon, we take pride in offering upfront pricing and reliable service backed by years of experience and a commitment to customer satisfaction. Here’s what sets us apart:

Honesty & Integrity: You’ll always know what to expect, with no hidden fees or surprises.
Expert Technicians: Our team is trained to handle a wide range of systems, including specialized applications.
Customer-First Approach: We work around your schedule and needs to deliver the best possible experience.

Ready to Schedule Your Service?

Take the first step toward resolving your HVAC or plumbing issues with Parthenon Plumbing, Heating, & AC Repair. Whether you need a quick repair, a second opinion, or a system upgrade, we’re here to help with honest pricing and expert service.

Trust Parthenon for expert solutions, upfront pricing, and quality service that stands the test of time.

Pricing

Clear and Honest Pricing for HVAC and Plumbing Services